by George Ozalla
The Nigerian Communications Commission has acknowledged the persistent Quality of Service challenges affecting telecom subscribers across the Federal Capital Territory. The Commission said it is aware of the rising complaints from residents who have experienced dropped calls, slow data speeds and general network disruptions.
According to the Commission’s Public Affairs office, the situation is linked to a mix of infrastructure constraints and operational setbacks, including recent energy supply issues that disrupted some base stations in parts of Abuja. The NCC said it is already engaging network operators and infrastructure partners to restore stable service and minimise further inconvenience to subscribers.
The Commission appealed for patience as it works with service providers to address the problems and strengthen the network environment in the territory.
The latest complaints come at a time of broader concern over network capacity in major cities, with operators facing pressure to expand infrastructure and keep up with increasing demand for reliable voice and data services.
