By NEWSCOUNT Desk
The House of Representatives has directed chief executives of telecommunications companies operating in Nigeria to appear before it on October 28 to explain the persistent decline in the quality of telecommunications services across the country.
The lawmakers warned that failure to honour the summons could attract arrest, signalling the House’s determination to hold the operators accountable for the poor services experienced by subscribers.
The telecom executives are expected to account for the deteriorating quality of their services and respond to concerns over the challenges faced by millions of Nigerians who depend on telecommunications networks for business, education, financial transactions and everyday communication.
The directive comes amid growing complaints from subscribers over poor network coverage, dropped calls, delayed text messages and unreliable internet connectivity, which have continued to affect individuals, businesses and other users of telecommunications services.
The House’s intervention is expected to provide an opportunity for the operators to explain the factors responsible for the decline in service quality and outline measures being taken to address the situation.
The October 28 appearance will also place the spotlight on the responsibility of telecommunications companies to provide reliable services to subscribers who pay for airtime, data and other network services.
